Privacy Policy

1. Collection of Personal Data

We collect personal data such as your name, first name, email address, and delivery address when you place an order on 23bis. This information is necessary to process your order and ensure effective communication with you.

We also gather data about your behavior on our Site, such as pages visited, products viewed, and your shopping preferences.

2. Use of Data

The information collected is used to manage your orders, improve our services, and send you personalized recommendations.

You may object to the use of your personal data for marketing purposes at any time by adjusting your preferences in your user account or by contacting our Customer Service.

3. Sharing of Data

Your personal data may be shared with third parties only in the following cases:

  • To process your order with logistics partners.
  • If you have consented to such sharing or if required by law.
  • In the event of a sale or transfer of the 23bis business.


4. Cookies

23bis uses cookies to enhance the experience on the Site. These cookies can be disabled via your browser settings, though this may affect your ability to use certain features of the Site.

5. Data Security

All personal data you provide is stored securely. We take technical and organizational measures to protect your data from loss, fraudulent use, or unauthorized access.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, contact our Customer Service via our contact form.